1. Information We Collect
We collect information you provide directly to us when you book a tour, create an account, or communicate with us. This may include:
- Contact Information: Name, email address, phone number.
- Booking Details: Activity dates, tour preferences, and participant information.
- Payment Information: We process payments through secure third-party providers. We do not store your full credit card details on our servers.
2. How We Use Your Information
We use the information we collect to:
- Process and confirm your tour bookings.
- Send you booking confirmations and important updates.
- Improve our website and customer service experience.
- Comply with legal obligations and prevent fraudulent transactions.
3. Information Sharing
We do not sell your personal information. We only share data with third parties necessary to provide our services, such as:
- Payment processors (e.g., Stripe, PayPal).
- Tour guides or transport providers involved in your specific booking.
- Legal authorities when required by law.
4. Cookies and Tracking
Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze our traffic. You can choose to disable cookies through your browser settings, though some features of the site may not function properly.
5. Your Rights
You have the right to access, correct, or delete your personal information. If you wish to exercise these rights, please contact us at our official support email.